Privacy Policy
This policy explains what personal data we collect when you use SPEEDRUN, why we hold it, who else sees it, and what you can require us to do about it. It is written to meet the EU General Data Protection Regulation (GDPR). For how cookies work specifically, see the Cookie Policy.
1 Who is responsible
The data controller is Lukas Åsell, trading as Speedrun (sole trader, Sweden). For any question about this policy or about your data, write to support@speedruntrading.org. Our postal address is given in the Terms & Conditions.
We have not appointed a Data Protection Officer, and are not required to. Your enquiry goes straight to the person who runs the business.
2 What we collect
We deliberately collect as little as the Service can function on.
| Data | When | Why |
|---|---|---|
| Email address | When you sign in or buy | It is your account identifier and the only way to restore your access |
Order recordorder number, bundle, price before and after discount, discount code, tax, currency, payment date, Whop payment references, the checkout wording you ticked with its time and Terms version, when you came back to the site after paying | On payment | To know what you own, for statutory accounting records, and to pay a partner whose discount code you used |
Refunds and chargebacksamount, status, date, reason given | If a payment is refunded or disputed | To return money correctly, to adjust access and partner commission, and for accounting |
Logged-in devicesdevice type and browser, country, time of login and last use | When you log in | To keep your account on one device at a time, so a personal licence stays personal |
Opened lessonswhich paid lesson, when it was first opened, on which type of device | The first time you open each paid lesson | To decide refund requests under clause 9 of the Terms, and to answer a chargeback |
Started paymentsbundle, discount code applied, time | When you continue to payment | Sales statistics. No name, email or payment details are stored with it |
Access recordwhich order gives access to which bundle, when it started or ended and why | On payment, refund or chargeback | To give you the access you paid for, and to show why access ended if it did |
Lesson progresslesson, date completed | As you study | To show you where you left off |
Session cookiesr_session | While signed in | Keeps you signed in. Contains your email and a signature, nothing else |
Consent recordsr_consent | When you answer the cookie banner | Stored in your own browser so we do not ask again. Never sent to us |
Visit statistics (only with your consent)pages viewed and when, browser and device type, screen size, language, time zone, a browser identifier, a device fingerprint, IP address | When you view a page, if you accepted analytics cookies | To count visitors per page and see where they lose interest. Collected by the Whop Pixel; we see totals only |
Server logsIP address, timestamp, page | Every request | Security, abuse prevention and fault diagnosis. Kept short |
We never see your card details. Payment happens on Whop's own checkout page. Your card number, expiry and security code are entered on Whop's systems and are never transmitted to or stored by us. From Whop we receive confirmation that a payment succeeded, the amounts and the tax, any discount code applied, the email you gave Whop, and later any refund or chargeback on that payment. If you buy on Whop's own product page, we also receive your answer to the question about immediate access.
We do not collect special category data, we do not profile you, we make no automated decisions producing legal effects, and the Service is not directed at children under 16.
3 Our legal basis
- Performance of a contract (Art. 6(1)(b)): your email, purchases and progress. Without them we cannot give you what you paid for.
- Legal obligation (Art. 6(1)(c)): transaction records retained for accounting and tax law.
- Legitimate interests (Art. 6(1)(f)): server logs, for keeping the site up and secure; records of refunds, chargebacks and access changes, to handle them correctly and to establish or defend legal claims; and, when you used a partner's discount code, the order details needed to calculate that partner's commission. We have weighed these against your rights and consider the impact minimal.
- Consent (Art. 6(1)(a)): any analytics or marketing cookie. None are active unless you have said yes in the cookie banner, and you can withdraw at any time from the footer.
4 Who else processes it
We do not sell your data, rent it, or share it for anyone else's marketing. It is disclosed only to the service providers we need to run the site, each bound by a data processing agreement:
| Provider | Role | Data |
|---|---|---|
| Whop, Inc. (USA) | Payment processing and collection of VAT/sales tax, as an independent controller | Email, amounts, tax, discount code, refunds and chargebacks, card data (held by Whop, not us) |
| Whop, Inc. (USA) | Visit statistics (the Whop Pixel), only with your consent | Visit statistics as listed above |
| Cloudflare, Inc. (edge network, EU/global) | Website hosting | Server logs, IP address |
| Turso (ChiselStrike Inc.), EU region | Data storage | Email, orders, refunds and chargebacks, access records, progress |
| Resend Inc. | Sign-in links and receipts | Email address |
Discount codes from partners. If you use a partner's discount code, we use your order (date, amount paid, refunds and chargebacks) to calculate the partner's commission. We do not give the partner your name or your email address.
Where a provider processes data outside the EU/EEA, the transfer is covered by the European Commission's Standard Contractual Clauses or an adequacy decision. We will also disclose data where we are legally compelled to, and will tell you unless we are prohibited from doing so.
5 How long we keep it
- Account and progress: until you ask us to delete it, or after 3 years of inactivity.
- Order, refund, chargeback and commission records: 7 years after the end of the financial year, as required by the Swedish Accounting Act (bokföringslagen). This retention overrides a deletion request, and we will tell you if it applies.
- Logged-in devices: while the login is active, then up to 60 days.
- Opened lessons: for as long as we keep the order it relates to.
- Server logs: up to 90 days.
- Visit statistics: the browser identifier expires after 400 days, or when you withdraw consent. Whop keeps the statistics under its own privacy policy.
- Support correspondence: up to 2 years after the matter is closed.
6 How it is protected
The site is served over HTTPS only. The session cookie is signed with HMAC-SHA256, is HttpOnly and SameSite, and cannot be edited to impersonate another account. Access to the database is restricted to the operator. We do not store passwords at all, so there are none to leak.
No system is perfectly secure. In the event of a personal data breach likely to result in a risk to you, we will notify the Swedish Authority for Privacy Protection (IMY) within 72 hours and inform you directly where the risk is high.
7 Your rights
Under the GDPR you may, free of charge, require us to:
- Give you access to the personal data we hold about you, as a copy.
- Correct anything inaccurate.
- Erase your data, except records we must keep by law.
- Restrict or object to our processing.
- Port your data to you or another provider in a machine-readable format.
- Withdraw consent at any time, without affecting processing already carried out.
Write to support@speedruntrading.org from your account address. We respond within one month. We will not charge you, and we will not make the Service worse for you because you asked.
If you are unhappy with how we handled it, you may complain to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY, imy.se), or to the supervisory authority where you live.
8 Changes
If we change this policy we will update the date at the top and, where the change materially affects you, tell you by email or by notice on the site before it takes effect.
9 Contact
Lukas Åsell, trading as Speedrun (sole trader, Sweden) · support@speedruntrading.org